Speaking

Canada.ca Masterclasses, Feb 2018

“People on their deathbed don’t say to themselves ‘I wish I had spent more time with the government!'”
Minister Brison, President of Treasury Board quoting Gerry McGovern.
Delivering a great citizen experience – Scott Brison, President of the Treasury Board 

Part 1 of Measuring Task Performance / Partie 1 de Mesurer la performance des tâches

Part 2 of Measuring Task Performance / Partie 2 de Mesurer la performance des tâches