Customer-centric, task-focused websites
You want to create a more customer-centric, task-focused intranet or public website, but they're not listening to you. You are a prophet in your own land. Gerry McGovern can help you get your ideas across. He is an inspiring, thought-provoking, honest and humorous speaker who will help you achieve your objectives.Gerry McGovern has published four books and spoken in 35 countries on web content management. He can deliver:
- Short talks to senior managers
- One and two-day public masterclasses
- Customized in-house masterclasses
- Webinars (virtual masterclasses delivered over the Web)
- A more customer-focused website: Create a website that is truly customer-centric; that speaks customer language, not organization language.
- Manage with facts, not opinions: No more endless debates about what should and shouldn't be on your website. You get hard, defensible, compelling data that shows exactly what your customers want--and don't want.
- A simpler website: Strip away all the filler content from your website. Create a clean, lean website that focuses on exactly what your customers care most about.
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