An Event Apart, Boston, June 2018
Tempted as I am, I will not even attempt to keep up with @gerrymcgovern ’s rapid-fire flow of brilliant UX bon mots as he brings #aeabos Day 2 to a thought-provoking and hilarious close. ???? Wish you were here!
— zeldman (@zeldman) June 26, 2018
Gerry is phenomenal. So many things I want to quote, but this one really sticks. Do not take power away from the customer. Web is an environment that puts people in control.#aeabos @gerrymcgovern
— Renata Miles (@OFF_thegrid) June 26, 2018
So good. So, so good. What a great end for #aeabos today. Thank you @gerrymcgovern! Intuitive navigation design principles: pic.twitter.com/GT6rKVNQJz
— Niki Blaker (@NikiBlaker) June 26, 2018
“You cannot continuously improve if you are continuously adding. You have to remove, too” – Gerry McGovern @gerrymcgovern #aeabos
— Diana Perkins (@Diana_Perkins) June 26, 2018
The customer is the genius when it comes to #UserExperience. We need to understand their patterns to make better #websites. @gerrymcgovern #aeabos #aea #webdesign
— Tim Woodruff (@woodruffgraphic) June 26, 2018
“What’s the opposite of knowledge base? Idiot hub?” – Gerry McGovern @gerrymcgovern #aeabos
— Diana Perkins (@Diana_Perkins) June 26, 2018
"If you’re going to visit the Cliffs of Moher, it’s not the sign you want to look at – it’s the Cliffs. The navigation should never interfere with the destination." –@gerrymcgovern #aeabos #aea2018
— Kate Farrar (@katefarrar) June 26, 2018
This is gold – can you imagine if we bombarded drivers with signage like this? Navigation should be no different. @gerrymcgovern #aeabos pic.twitter.com/mtcZCan2qc
— Niki Blaker (@NikiBlaker) June 26, 2018
"If your heatmaps are showing a lot of activity around your navigation menu, THAT IS NOT A GOOD SIGN." @gerrymcgovern #aeabos
— Niki Blaker (@NikiBlaker) June 26, 2018
@gerrymcgovern is on ????(fire) on stage @ #aeabos ????
— Todd (@toddlibby) June 26, 2018
“Don’t design the customer journey… design for the journey that’s already happening”@gerrymcgovern at #aeabos
— Derek Featherstone (@feather) June 26, 2018
Aw, so much hate for the hamburger menu. ???? @gerrymcgovern #aeabos pic.twitter.com/Rr2ltsB26b
— Niki Blaker (@NikiBlaker) June 26, 2018
A link is a promise… unless you are a phony marketer, keep your promises. And even if you are a phony marketer, STOP IT. @gerrymcgovern #aeabos
— Jason Hogue (@artinruins) June 26, 2018
"Unless you're a phony marketer, a link is a promise."
~ @gerrymcgovernMake the links on your website do what they promise to do. #aeabos
— Catherine Meade (@catheraaine) June 26, 2018
Organization-centric is where we start. We must work extraordinarily hard to put ourselves in the customer’s shoes. @gerrymcgovern #aeabos
— zeldman (@zeldman) May 17, 2016
Redesign is rehab for websites. Epic.#aeabos @gerrymcgovern
— Renata Miles (@OFF_thegrid) June 26, 2018