An Event Apart, Denver, Oct 2019
Omg @gerrymcgovern is an amazing story teller! If you haven’t witnessed his genius, you’re doing yourself a disservice! True lol moments! #aeaden #uxtalk #ux #productdesign
— Ro-booo-rto Torres (@TabascoLvr) October 30, 2019
@gerrymcgovern is on stage for the last talk and what a way to end a great conference at #aeaden pic.twitter.com/pME0d34Xc4
— Todd Libby (@toddlibby) October 30, 2019
“If you search for Dublin weather you’re an optimist. I love 2 days of the year in Dublin: St Patrick’s day and summer” @gerrymcgovern #aeaden
— Jason Pamental (@jpamental) October 30, 2019
“Stop measuring outputs. Start measuring outcomes.” – @gerrymcgovern#usability #business #aeaden #management #UserFocused
— zeldman (@zeldman) October 30, 2019
"Imagine if our content emitted smells? Does our website smell like a forgotten bowl of rotten fruit??" – @gerrymcgovern #aeaden #webdesign
Fascinating perspective on keeping things fresh and consumable! pic.twitter.com/w9M2S6DF93
— Jason Ogle (@jasonogle) October 30, 2019
"The space between the silos is the cracks where customers fall." "You can sprint in the wrong direction." "Imagine if your content smelled." Great, no-nonsense #aeaden talk from @gerrymcgovern on how to balance complexity in design w on the customer. pic.twitter.com/XGVQc8WeIn
— Joshua Morse (@jjmorse) October 30, 2019
"If you make it easier for your customer, you take on the complexity. If you make it easier on yourself, your customer takes on the complexity." – @gerrymcgovern #aeaden #uxresearch
— Jason Ogle (@jasonogle) October 30, 2019
Buurzog removed management, empowered nurses, stopped measuring nurses’ activities, started measuring increased independence among the elderly folks Buurzog served. Result: far better care, far less cost … and business success. @gerrymcgovern #aeadenhttps://t.co/Nfta4GcgEI
— zeldman (@zeldman) October 30, 2019
“There is a collapse of trust in brands & institutions.” – @gerrymcgovern #aeaden pic.twitter.com/To0UzZ1J2N
— Ro-booo-rto Torres (@TabascoLvr) October 30, 2019
A designer’s job is to bridge across silos. It’s the gaps between specialized silos that people fall through. @gerrymcgovern #aeaden
— [Mia | Miriam] Suzanne? (@MiriSuzanne) October 30, 2019
“Stop measuring outputs. Start measuring outcomes.” – @gerrymcgovern#usability #business #aeaden #management #UserFocused
— zeldman (@zeldman) October 30, 2019
“Our job is to keep the crap off!” – @gerrymcgovern #aeaden https://t.co/TAeu6ni7j5
— Ro-booo-rto Torres (@TabascoLvr) October 30, 2019