Gerry McGovern – Customer experience keynote speaker; user experience keynote speaker

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Gerry McGovern

Customer experience insights

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  • Published since 1996
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Books by Gerry

  • Top Tasks – A how-to guide

    The Top Tasks methodology delivers an unparalleled glimpse into the minds of customers, even for organizations that are skeptical of user research.

    Read a chapter for free
    Buy Now
  • Transform: A rebel’s guide for digital transformation

    Are you a rebel? Are you a digital change agent? Do you want to transform your organization? Then this book is here to help you.

    Read a chapter for free
    Buy Now
  • The Stranger’s Long Neck

    The Stranger’s Long Neck will help you to maximize your organization’s performance online.

    Read a chapter for free
    Buy Now
  • Killer Web Content

    Killer Web Content gives you the strategies and techniques you need to get the most from your Web content.

    Read a chapter for free
    Buy Now
  • The Web Content Style Guide

    The essential guide for online writers, editors and managers.

    Read a chapter for free
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  • Content Critical

    Gaining competitive advantage through high-quality web content.

    Read a chapter for free
    Buy Now
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